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Untitled Document


Factory Direct Parts | Return Policy

CALL US BEFORE YOU RETURN A PRODUCT 800-621-3467. Some products may have to be sent directly back to the vendor.

Make sure you order the right product for your vehicle. If you have any questions, please call us 800-621-3467. Unless the product is damaged, you must pay for return shipping.

Returns on Products:
  All products may be returned if not installed in the truck or trailer, you will have (15) days to file your return.
  • However, if you order the wrong item or part number you must pay for return shipping unless so stated by manufacturer.
  • All returns must be sent freight pre-paid unless manufacturer supplies pre-paid shipping label.
  • Returns: All returns must be authorized in writing, All returns MUST BE in "Like New Condition.
  • All products have been 100% tested. However there is always a chance that a product may be defective.
  • If you feel the product is defective please call our customer service line

Restocking Fees:

20% Restocking Fee. This excludes exchanges on damaged or in correctly shipped items which will not have a restocking fee.

Credit Card / PayPal charge back fee:

Also, a 2.90% fee will be charged on all returns $50.00 or more that are  being returned. This excludes exchanges on damaged or in correctly shipped items which will not have a Credit Card / PayPal charge back fee.

Weather Tech: If you order the wrong floor mats and return them. You must pay a $10.00 restocking fee. Plus you will be charged for shipping to get the right mats sent back to you. So please make sure you have the right mats for your vehicle.

Damaged merchandise in most instances may be sent back to the manufacturer.. 

If you have any questions please call 800-621-3467. We what customer satisfaction our #1 goal.

Please call before shipping your package back.

We will provide the proper address to ship the so stated product back.             
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